Helcim Woocommerce Error

  • Resolved tboy123

    (@tboy123)


    5 months ago

    I have Helcim for my wordpress website for payments. It comes with recaptcha, however, I want to disable it.

    I first tried to disable it through Helcim, but it still showed up. To confirm, I removed the plugin and it went away. I the reinstalled and it cam back, even without the API connection. They told me that it is coming from Woocommerce directly. It is certainly related to the Helcim Woo plugin, but since it shows up when I don’t have the connection set up, they said it is a Woocommerce issue

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    5 months ago

    Hi there,

    Thanks you for explaining the steps you’ve already taken that information is very helpful.

    WooCommerce core does not add or control reCAPTCHA on checkout. Since the reCAPTCHA disappears when the Helcim plugin is removed and returns as soon as it’s reinstalled (even without being connected), this confirms it’s being added by the Helcim WooCommerce plugin itself.

    Disabling or modifying that behavior would need to be handled by the Helcim plugin support team, as WooCommerce does not have a setting or filter to remove reCAPTCHA added by third-party gateways.

    Please reach out to Helcim directly for guidance on disabling or configuring their reCAPTCHA implementation.

    Thank you

    Plugin Support thelmachido a11n

    (@thelmachido)

    4 months, 3 weeks ago

    It’s been a while since we heard back from you for this reason we are closing this thread. 

    If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here: 

     https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

    Feel free to open a new forum topic if you run into any other problem. 

Viewing 2 replies - 1 through 2 (of 2 total)

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