• Resolved Jason

    (@jasca2)


    The request to the authentication proxy has failed with an error: site not found 

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @jasca2. The “site not found” error can be caused if you change your site URL, change your WordPress address, or change your wp-admin path and the plugin doesn’t recognize this change and ask you to set up the plugin once more.

    To ensure you can complete set up, please go ahead and use the reset option via Tools > Available Tools > Reset Site Kit. I suspect this will allow you to complete Site Kit set up. If you encounter the same after resetting, please share the following:

    1. Site Health information. You can use this form to share privately if preferred.  
    2. Do you recall having changed your wp-admin path, your site URL or your WordPress files directory since

    Do let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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