All forms dissapeared

  • Resolved morbidcuriosity

    (@morbidcuriosity)


    7 years, 12 months ago

    Hello, I’m paid user, but I don’t have username and password to login because plugin addons bought different depratment of our company althought it’s me who create our websites so I’m trying to get help here.

    I just updated Caldera Forms plugin to newest version and all my forms dissapeared. I use this plugin on all our sites and this has never happend. I’m really mad because there was one extremely complicated form which I made for more that 40 hours and it’s very important for our website. How could this happen and how can I fix it?

    We had to turn on maintenance mode and we loose money thanks to this problem so please, help me as soon as possible.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 12 months ago

    Hello, I’m paid user, but I don’t have username and password to login because plugin addons bought different depratment of our company althought it’s me who create our websites so I’m trying to get help here.

    I’m sorry, but the author cannot assist you here.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    https://calderaforms.com/contact/

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

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