• Resolved davide2021

    (@davide2021)


    Hi, I’m from Italy

    I have the latest version of wordpress and woocommerce. The plug-in works good, but it does not show the message for the Checkout Notice

    Is it normal? Is there a test I could try to do?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi,

    The checkout notice appears after a user clicks Place Order on the checkout page with no shipping options available.

    If you don’t see it, it might be hidden by your current theme or another plugin. To check that, switch to the default theme and disable all other plugins temporarily.

    Thread Starter davide2021

    (@davide2021)

    Hi and thanks for your replay.

    The original checkout notice of woocomerce appears when I click on “Place Order”, but it does not show the custom text I set with the plug-in

    Plugin Author Dan

    (@dangoodman)

    You can temporarily switch to the default theme and disable all other plugins to check if it helps. Then, get things back by one at a time until you notice the problem is here again.

    Thread Starter davide2021

    (@davide2021)

    hi Dan, the only problem is that my website is an e-commerce, so I can not try that because people are always surfing on the website and they can see something wrong when they are placing order

    if a put a list of the plug-in I have installed, could it help?

    thanks

    Plugin Author Dan

    (@dangoodman)

    Unfortunately, the list of installed plugins would barely help to identify the issue.

    A test/staging copy of the website would be helpful to avoid affecting your customers: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/.

Viewing 5 replies - 1 through 5 (of 5 total)

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