HELP! Cleared Cache – site freaking out!!

  • Resolved newsmomcom

    (@newsmomcom)


    9 years, 4 months ago

    HELP! I just cleared my autoptimize cache and my is freaking out! How do I undo this??

    First, when I’m logged into IE, my responsive theme it is all of a sudden defaulting to the mobile – 1 column – design. I lose all the desktop formatting.

    Second, if I am logged into wordpress, I cannot view my site on the same browser. It loads the page, then the screen goes white. When I deactivate your plugin, I can view my site again to I know it’s related to Autoptimize.

    Third, the menu icons on my top menu bar have suddenly disappeared.

    My site is being judged for an award TODAY – please help me fix this asap!!! How do I undo this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Frank Goossens

    (@futtta)

    9 years, 4 months ago

    clear any page cache you might have @newsmomcom

    frank

    Thread Starter newsmomcom

    (@newsmomcom)

    9 years, 4 months ago

    Frank, I did that. That is what caused the problem.

    Please advise.

    Thread Starter newsmomcom

    (@newsmomcom)

    9 years, 4 months ago

    Let me clarify, I FIRST cleared the cache through your plugin and that’s when the problems began. I have since cleared browser cache etc. and they still exist.

    Plugin Author Frank Goossens

    (@futtta)

    9 years, 4 months ago

    Autoptimize cache holds the optimized JS & CSS, but the HTML is cached by the page cache, did you clear that as well?

    Thread Starter newsmomcom

    (@newsmomcom)

    9 years, 4 months ago

    I believe so.

    Plugin Author Frank Goossens

    (@futtta)

    9 years, 4 months ago

    can you share your URL so I can have a look at what is (not) happening @newsmomcom?

    Thread Starter newsmomcom

    (@newsmomcom)

    9 years, 4 months ago

    Hi Frank,

    I cleared all my cache again deactivated all my plugins, and reactivated them and it seems to have cleared up most of the issues.

    However, the primary remaining issue is that the icons on the top menu bar are missing. I use the Genesis News-Pro theme which – I believe – still utilized a dashicons code similar to this which is now missing from my functions.php

    //Enqueue the Dashicons script
    add_action( ‘wp_enqueue_scripts’, ‘load_dashicons_front_end’ ); function load_dashicons_front_end() { wp_enqueue_style( ‘dashicons’ ); }

    The thought is that maybe it’s due to minification or combining the JS plugin.

    Any thoughts?

    My site is Newsmom.com.

    Thanks so much for your help!

    Plugin Author Frank Goossens

    (@futtta)

    9 years, 4 months ago

    hmm, seems not due to minification; the dashicons are missing in the non-optimized site as well (add ?ao_noptimize=1 to the URL to disable AO for that request), no dashicons in the source, but that’s to be expected if the code is missing from your functions.php. maybe use something like the code snippets plugin to add the code in a safer manner?

Viewing 8 replies - 1 through 8 (of 8 total)

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