• Hi,

    Hope your weekend is going well πŸ™‚

    I installed WordPress multi site on LEMP (Nginx). Everything is working well but your and others contact form plugins aren’t working. Why I don’t know…

    The mail which is sent by any contact form is arrived me but there is no success screen at all.

    How can I fix it? Please help me.

    Thank you,
    Best regards.

    • This topic was modified 7 years, 7 months ago by kocakserdar7.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter kocakserdar7

    (@kocakserdar7)

    How can I debut it? I tried everything such as deactivate W3TC or Cloudflare…

    Plugin Author Guido

    (@guido07111975)

    Hi,

    This might be a caching issue, because the success message isn’t displayed. Meaning the page isn’t reloaded.

    Do you have an URL of one of the websites with my plugin installed? So I can send a test message from it.

    Guido

    Thread Starter kocakserdar7

    (@kocakserdar7)

    wplibrary.net/contact Could you please check it?

    I deactivated the cache plugin. It may be related to php.ini?

    Thank you πŸ™‚

    • This reply was modified 7 years, 7 months ago by kocakserdar7.
    Thread Starter kocakserdar7

    (@kocakserdar7)

    Ekran-Resmi-2018-11-04-01-21-20

    Plugin Author Guido

    (@guido07111975)

    Hi,

    The same here, after pressing submit. So something blocks the prossesing of the form.

    If you cannot fix this yourself, please contact your hosting provider. Something to do with the server settings perhaps.

    Guido

    Thread Starter kocakserdar7

    (@kocakserdar7)

    2018/11/04 12:09:40 [error] 2352#2352: *422 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 172.xx.xx.83, server: wplibrary.net, request: "POST /contact/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.2-fpm.sock:", host: "wplibrary.net", referrer: "https://wplibrary.net/contact/"
    2018/11/04 12:09:40 [error] 2352#2352: *422 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 172.xx.xx.83, server: wplibrary.net, request: "POST /contact/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/php/php7.2-fpm.sock:", host: "wplibrary.net", referrer: "https://wplibrary.net/contact/"

    Do you have any idea about that error log? Sorry I ‘m not developer I have no idea about that.

    And thank you very much for your helps…

    Plugin Author Guido

    (@guido07111975)

    Hi,

    You did receive the test submissions that I’ve send an hour ago?

    If you did, it means the form processing is working but stops after sending the form submission. Only thing my script does after sending the form is reload the page and display the success message. So somehow that is blocked or doesn’t work properly.

    When I search for the error message in Google, I find several possible causes such as:
    The most likely problem is that a PHP script does not produce any output, so that the connection to the backend times out.

    Only thing I can think of is a conflict with caching of your page content. But you already told me you did turned off caching..

    But my knowledgse about servers in limited, so guess you should ask your hosting provider.

    Guido

Viewing 7 replies - 1 through 7 (of 7 total)

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