Help Needed and be aware

  • Resolved bilroboz

    (@bilroboz)


    1 year, 7 months ago

    I paid for the pro version of this plugin via the total soft website using 2Checkout and I have not received the plugin. I have attempted sending message via the website contact page with no response, also tried contacting them via their email address which returns an undeliverable message.

    Is this company legit or still functioning have I lost my money?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author totalsoft

    (@totalsoft)

    1 year, 7 months ago

    Hello, dear bilroboz

    Thank you for contacting us. Our team is always ready to help you.

    Please, check your inbox and spam folders. We have sent you your purchase.

    No. You won’t lose it. We wrote to you by mail.

    Please contact us via this form for premium support. Our customer service specialists will always be happy to help you. For pro or commercial product support please contact us directly on our site.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Thank you very much.

    kkswp

    (@kkswp)

    1 year, 7 months ago

    Same Problem here.

    I also sent an email through the site.

Viewing 2 replies - 1 through 2 (of 2 total)

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