Help Needed: WooCommerce Login & Password Reset Issues on WordPress Site

  • Resolved adamsmith247

    (@adamsmith247)


    1 year, 5 months ago

    I’m experiencing issues with my WordPress site, specifically with WooCommerce. User account functions like registration, password reset, and login are currently broken. Can anyone help troubleshoot or provide solutions to fix this?

    Here’s what I’ve done so far:

    1. Checked for plugin conflicts by deactivating all except WooCommerce.
    2. Ensured all plugins and WooCommerce are up to date.
    3. Verified user registration settings under Settings > General and WooCommerce > Accounts & Privacy.
    4. Switched to a default theme to test compatibility.
    5. Enabled debugging in wp-config.php to check wp-content/debug.log for errors.
    6. Reconfigured permalinks as a potential fix.
    7. Checked user roles and capabilities using User Role Editor.
    8. Configured SMTP with WP Mail SMTP to troubleshoot email issues.
    9. Reviewed .htaccess and server configurations for restrictive rules.
    10. Reinstalled WordPress core files (excluding wp-content).
    11. Checked security plugins for login-related restrictions.

    Any advice or additional troubleshooting tips would be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Niels Lange

    (@nielslange)

    1 year, 5 months ago

    Hello @adamsmith247 👋

    Thanks for reaching out. I understand that you’re facing issues with user account functions like registration, password reset, and login. Please explain what issues you are facing, what you expect to see and what you are seeing instead.

    If you could share a screenshot that shows the problem, that would be helpful. You can upload the screenshot to your media library and share the link with us, or you can use a service like Droplr or CloudApp to share the image file.

Viewing 1 replies (of 1 total)

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