Thanks for reaching out @swptw. If you’re seeing data witin the Site Kit dashboard, you should be seeing data from analytics.google.com, which is the source where Site Kit pulls data from. To troubleshoot this further for any potential issues and to ensure we’re looking at the same Google Analytics property, please share the following:
- Your Site Health information. You can use this form to share privately if preferred.
- If you click on the ”Source: Analytics” link within the Site Kit dashboard, do you see any recent data from the Analytics directly? Feel free to share a recording of you clicking on this link if you wish. You can use a service such as Imgur or Jumpshare. You can share via the same form if you wish to share this privately.
- When did you connect the Analytics module within Site Kit?
I did also check your site manually and visa the tagassistant.google.com service, and I can confirm that site visits are recording in Google Analytics, so it may just be a case of waiting for data to display if it’s only been connected recently.
Let me know if you have any questions with the above. Thank you.
Appreciate the update @swptw. All looks good with regards your configuration, and given you only connected Site Kit yesterday I suspect it’s just a matter of waiting another day or so. If you wish I can check up with you on Monday to ensure data is reporting?
Thread Starter
swptw
(@swptw)
that would be great thank you!
Perfect! I’ll reach out to you on Monday then. In the meantime, I do expect data to start appearing. It’s quite normal to take time to gather data for a site. The snippet as placed via Site Kit does appear on your site as expected, without modification.
I did also notice another snippet on your site, likely via Monstor Insights. While this shouldn’t impact the Site Kit placed snippet, or Analytics reporting on the Site Kit placed snippet, let’s follow up on Monday.
Have a great weekend.
@swptw I’m just following up with you to check whether data is now appearing on both your Site Kit dashboard and from analytics.google.com? Do let me know, and if you have any issues please share a recording of what you see when you click on the ”Source: Analytics” link within the Site Kit dashboard. You can use a service such as Imgur or Jumpshare to share a recording.
Thread Starter
swptw
(@swptw)
Hi thank you for the follow up it looks like all is working now!
Thread Starter
swptw
(@swptw)
also is there a way to remove my website name from this support chat so its not visible publicly? Thank you!
Excellent @swptw, glad to hear it, and appreciate the follow up.
With regards to removing your website or details from a support topic, unfortunately this isn’t something I can do. You can ask the moderators over the ww.wp.xz.cn Slack channel, specifically #forums.
Moderator note:
I’m sorry but no. Unless it is an extreme case, posts and replies are not edited here.
Forum topics will only be edited or deleted if they represent a valid legal, security, or safety concern.
See https://ww.wp.xz.cn/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved and https://ww.wp.xz.cn/about/privacy/
Also note that the “page I need help with” link is not visible to search engines.
Thread Starter
swptw
(@swptw)
For security and anonymity reasons, I’d like my domain to not be listed publicly/to those logged in that can view it. Not sure why this would be an issue removing and would really appreciate it. I don’t mind if the topic stays up, just my domain.
I am sorry, but again no.
Unless it’s an extreme case, topics are not deleted or edited.
https://ww.wp.xz.cn/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved
This is not an extreme case. Please be aware that the link “The page I need help with:” cannot be seen by search engines and is only visible to users logged into the support forums.
Thread Starter
swptw
(@swptw)
Users should be told this beforehand or given the option to not include a domain in their support question then. Pretty annoying of WordPress to do that to their users, it’s never been an issue for me before on other platforms to remove a domain for privacy.
