help with post notification send

  • Resolved mollietanner

    (@mollietanner)


    3 years, 7 months ago

    Hello,

    I have created a post notification and tested it for a few users and its all set up.

    I now need to send an email to the test list to let them know about the published post, how do i do this?

    I tested using broadcast and that works to send emails but it doesn’t let you use the post notification layout which we need to do.

    Also, if a new post gets set up and published will the post notification go automatically??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    3 years, 7 months ago

    Hi @mollietanner,

    Thanks for reaching out to us!

    The following is the answer to the above questions

    Q) I now need to send an email to the test list to let them know about the published post, how do i do this?

    Ans) Here is the document in which we send the post notification email to myself or the test group.

    Q) I tested using broadcast and that works to send emails but it doesn’t let you use the post-notification layout which we need to do.

    Ans) Please check and confirm the steps mentioned in this document. Have you followed it? If yes then could you please share the screenshot of the Post notification > settings?

    Q) Also, if a new post gets set up and published will the post notification go automatically??

    Ans    ) Yes! It gets triggered automatically in Email Subscribers Pro, but if you’re using the lite version, it’ll depend on site traffic and CRON intervals on your end.

    Hope the above information helps!

    Let me know if you have any other doubts or questions.

    Thank you!

    Thread Starter mollietanner

    (@mollietanner)

    3 years, 7 months ago

    Hello,

    Thanks for getting back to me.

    How do I send out a previous published post? We have one published on 17th oct i need to send that one out?

    I will do a test post and see how it works.

    Thread Starter mollietanner

    (@mollietanner)

    3 years, 7 months ago

    Hello again, I did a test post and its set up for the people in test list to get email, i am one of those, however I didnt get an email.

    Can you help with the auto send out? Happy to provide login details to an email address for you to take a look and help!

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    3 years, 7 months ago

    Hello @mollietanner,

    Thanks for sharing the test result with us.I will need some more information to understand the issue and your inquiry.

    We have a private support channel here. Could you please reach out to us there? Further communication will continue there.

    Please mention this thread URL while contacting us.

    Let us know if you have any further queries.

    Happy to support you!

    Thread Starter mollietanner

    (@mollietanner)

    3 years, 7 months ago

    Hello,

    Ok thanks. Have submitted one on there 🙂

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    3 years, 6 months ago

    Hello @mollietanner,
    Hope you’re doing great.

    I wanted to check in with you regarding the inquiry you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

    Thank you!
    Have a great day ahead.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    3 years, 5 months ago

    Hello @mollietanner,

    We haven’t heard from you in a while.

    We hope our previous replies were helpful in resolving your issues.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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