Help with Website Login

Please do not post the information here directly. I would ask you to please write me an email with the needed information, due to data protection reasons.

If anyone does that, they will be banned from this site. Please do not invite abusers like that again. Sadly, these forums are littered with people looking to take advantage of users.

These are 100% volunteer community support forums meant to assist you for free. No one here has access to your site. No one here needs it and anyone who asks is being abusive.

If you do need that level of support then please consider posting on https://jobs.wordpress.net/ instead and take care to not reply to any spam or fake support requests from this topic. Those will be spammers.

What to do next

In order to reset the password on your own site, please review the following documentation:

https://ww.wp.xz.cn/documentation/article/reset-your-password/

We hope this helps.

ww.wp.xz.cn vs your WordPress Install

Your website is running a piece of software called WordPress. This software is free and open source, and it runs on your own servers or web hosting account.

ww.wp.xz.cn is where we support and develop this software. However, ww.wp.xz.cn is a separate site and is not connected to your site at all. Your username and password on your site will not work on ww.wp.xz.cn, which is where we have our site and support forums. Our logins are different from your logins.

Basically, we can’t reset the passwords on your site, because the two are not connected in any way.