Hidden Admin – 10web

  • Resolved sangeeth911

    (@sangeeth911)


    5 years, 10 months ago

    Dear all

    I’ve got 10web’s slider and malware protection plugins installed. However, I noticed that the User count shows (4) admins when there are only 3 created by me.
    On further investigation in phpadmin, I noticed that the “hidden admin” is called tenweb_manager_plugin.

    Is this pertinent to the functionality of the slider and the malware plugins? Or can this be deleted?

    Sorry of this has been asked before; I’m on a bit of a truncated time table to get the site optimized.

    Thanks in advance.

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  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    5 years, 10 months ago

    Hello @sangeeth911,

    Please note that you are using the premium version of the plugin which comes with additional services and website management tools, hence the user created by the manager plugin IS NOT a malware. As paid plugin support is not allowed by wordpress guidelines, please contact us at [email protected] and we will explain what it is for.

Viewing 1 replies (of 1 total)

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