Hidden Checkout fields still required

  • Resolved maczonline

    (@maczonline)


    6 years, 1 month ago

    I have been unable to test my checkout properly as the fields I have hidden are showing as still required when I click the Paypal button.

    Still working on the page layout and products but wanting the functionality right before progressing too far.

    The fields in question are returning this error when I click Paypal button:
    Billing Country / Region is a required field.
    Billing Street address is a required field.
    Billing Suburb is a required field.
    Billing Postcode is a required field.
    Billing Phone is a required field.

    I have disabled these as required fields in the cartflow settings with no result.

    The products are not physical products and do not require shipping.

    Is there a setting I am not aware of to make this work?

    Edit: Using Cartflows Pro 1.5.2 and Divi theme

    • This topic was modified 6 years, 1 month ago by maczonline.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    6 years, 1 month ago

    Hello @maczonline

    Thank you for getting in touch with us!

    Can you please let me know which PayPal payment gateway you are using. The PayPal Standard or the PayPal Express Checkout Gateway.

    If you are using the PayPal Express Checkout gateway then have you updated it to the latest version? Is the same error message coming on the Default WooCommerce’s checkout page too?

    Sorry for many questions but this will help us to identify the root and cause of this issue.

    I hope this clarifies you.

    You can open a support ticket from here in case you need more help.

    I am looking forward to hearing from you.

    Plugin Support CartFlows Team

    (@cartflows)

    6 years ago

    Hello @maczonline

    We haven’t heard back from you while, so we are marking this as resolved.

    On the same note, we have released an update for this required fields error message issue. So, if you update the CartFlows to the latest version the issue will be resolved.

    I hope this helps.

    Feel free to get in touch in case you need more help or assistance.

    Have a great day ahead & stay safe.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Hidden Checkout fields still required’ is closed to new replies.