We can’t use the disable other shipping methods so when customer hits our free shipping $69.00, the flat rate bubble still shows which is very confusing for our customers. If we disable other shipping methods, then our instore pickup bubble will not appear.
The page I need help with: [log in to see the link]
These come from the theme or some other plugin which this plugin doesn’t have control over. You will need to check with the theme developer if the bubbles can be hidden based on order subtotals.
If you meant some other bubbles, please let me know, preferably with screenshots 🙂
Closing this now but feel free to reopen to provide additional information.
No the pop up window is not the shipping bubbles Did you look at the cart on our site? When a customer is checking out they have different shipping options, flat rate or instore pickup which they pick by clicking the bubble next to the option. IF the customer orders 69.00+, the free shipping option shows up so customer can click that bubble BUT the flat rate shipping option/bubble also shows up. I don’t want the flat rate option to show up when customer reaches the free shipping. i can not turn off the disable other shipping option because it will cause the instore pickup bubble to not appear. i’m having issues with trying to attach url/photo but if you add something in cart on our site over 69.00 you will see what i am talking about
Thanks for the clarification. This should be possible with the following setup:
Create three shipping methods, Flat rate, Free shipping and Pickup
Create the following ruleset that disables flat rate for orders over $ 69
Subtotal – greater than or equal to – 69 Disable shipping methods – Flat rate
This way Flat rate will be disabled for orders over $ 69 and customers can select either Free shipping or Pickup. For orders under $ 69 it should offer Flat rate and Pickup assuming you’ve set minimum order amount to $ 69 for free shipping.
Does this work?
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