Hide for other countries

  • Resolved elsappy

    (@elsappy)


    1 year, 3 months ago

    Hello,

    As you explained on another topic, I used the Manual Min Amount tab and set all my shipping zones.

    I set the amount to 39€ for France, and 0 for the other zones. Despite of that, the progession bar is still there for the other countries with a 80€ threshold I never set (there is no free shipping in the other countries).

    Did I miss something ?

    Thank you for your help !

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Taha

    (@tahaamin)

    1 year, 3 months ago

    Hi @elsappy,

    Good morning! I hope you have a great day.

    I’m sorry to hear that you’re facing this issue. However, since it is showing €80, that means this value has been set somewhere in the settings.

    Could you please check under WooCommerce → Settings → Shipping → Shipping Zones and review all the Free Shipping methods? See if any of them have €80 set as a condition (Minimum order amount), it might be pulling the value from there, also can you try to enable “Force update via AJAX on any page load” on Advanced options tab.

    For better troubleshooting, could you also provide some screenshots of the Shipping Zone settings and the Manual Amount tab? If the issue persists, this will help me get a clearer view of the situation.

    Thanks for your understanding! Let me know how it goes.

    Thread Starter elsappy

    (@elsappy)

    1 year, 3 months ago

    Hi there,

    No I confirm there is no free shipping methods for the other countries (I’m using table rate shipping FYI).

    I tried to enable AJAX, same result 🙁

    Please find all the screenshots you need on the following link (an example of one of my table rate shipping for the other countries – there are all structured in the same way, my manual settings, a screenshot of the cart in France – the main shipping country – which works fine and a screenshot of the cart in Luxembourg – where the bar shouldn’t appear at all) : https://drive.google.com/drive/folders/1VwcMxrLWXJSQp7DgxxQcb0yn9g0i8Si-?usp=sharing

    Thank you !

    Thread Starter elsappy

    (@elsappy)

    1 year, 3 months ago

    Hello,

    I hope you could see my screenshots I sent yesterday.

    Do you think there would be any snippet to add in functions.php to hide the progress bar and message to any other countries than France (or to display it ONLY in France) ?

    Really hope we will find any to solution to fix this.

    Plugin Support Taha

    (@tahaamin)

    1 year, 3 months ago

    Hi @elsappy,

    Please accept my apologies for the delayed response. And thanks for providing more details and screenshots, that’s really helpful!

    I have reviewed them, but I’m not entirely certain about the cause of this issue. I’ve reported it to our development team, as it could be a compatibility issue, especially since you’re using Table Rate Shipping.

    To address this more efficiently, I recommend reaching out to us via our support ticket system. Please use this email ([email protected]) to submit your ticket, and our team will assist you as quickly as possible.

    Let me know if you need anything else in the meantime.

Viewing 4 replies - 1 through 4 (of 4 total)

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