• Hi team,
    I recently switched to WP-Optimize from WP Super Cache.
    I’m facing some issues with caching — sometimes the homepage gets cached as a blank page (it just displays an empty screen). When I clear the cache, it works fine again. As I mentioned, this happens occasionally, not all the time. Is there anything I can do to fix/troubleshoot?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Damilare

    (@deabiodun)

    Hi!
    Please confirm if you have no other caching plugin active. If there are, please deactivate them and purge your site cache to initiate a fresh cache.

    Regards.

    Thread Starter Pradeep Augustine

    (@praderj)

    Thanks for the reply. No other caching plugins are active on the site.

    After clearing the Wp-Optimize cache the page works again. I also use cloudflare cache all rule.

    Thanks

    Plugin Support vupdraft

    (@vupdraft)

    Which theme are you using?

    Thread Starter Pradeep Augustine

    (@praderj)

    Hi team, I’m using the default Twenty Twenty Five with a Child theme on it.

    Thank you

    Plugin Support Damilare

    (@deabiodun)

    Hi @praderj!
    Try disabling Cloudflare caching and monitor the site for a while to see if there’s any recurrence of the blank screen issue.

    In addition, whenever you encounter a blank screen, try checking your site’s error log for any entry made about the same time as when you encountered the blank screen.

    We’ll be expecting your update.

    Regards.

    Thread Starter Pradeep Augustine

    (@praderj)

    Hi @deabiodun, thanks for the reply.
    I added a rule in Cloudflare to disable the “Cache Everything” setting for the homepage, and I haven’t seen the issue since then. Regarding the error log, there were no errors recorded when the problem occurred. I will continue to monitor it and report back if the issue occurs again.

    Thank you!

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    As we have not heard from you in a while, I am assuming this is now resolved.

    Thread Starter Pradeep Augustine

    (@praderj)

    Hi @vupdraft , I have disabled cloudflare cache all rule on the homepage and the issue doesn’t appear again.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)

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