Homepage shortcode do not work

  • Resolved xmurn

    (@xmurn)


    6 years, 9 months ago

    Hello,
    i have question about using this plugin in Hestia Lite theme (on Homepage). When short code is placed there is no replacement happening. I detect this behavior only on homepage (this page edits through theme customizer); on normal page it works. Is there any way i could make it work also there?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miha

    (@mplusb)

    6 years, 9 months ago

    Hello @xmurn,

    Can you please send me a screenshot to see how you added the shortcode on the homepage?
    I was unable to replicate this on my end.
    Also please send me your website’s url so I can investigate.

    Thank you,
    Mihaela

    Thread Starter xmurn

    (@xmurn)

    6 years, 9 months ago

    Hello,
    yes here it is:
    https://ibb.co/CMMPZBF

    It was placed in standard input when editing homepage from Hestia theme. Currently i have tested this plugin locally but can provide production version of it if needed? Also can check for some missing part if you tell what specifically to look for.

    Also page was checked not in edit mode and the same text appears.
    And as i mentioned no issues when using it on normal page.
    Any kind of hint more than welcome.
    Thanks

    Miha

    (@mplusb)

    6 years, 9 months ago

    Hello @xmurn,

    Thank you for the screenshot and explanation.
    This seems to be an issue from the theme – it does not allow shortcodes in a section’s subtitle/title.
    Can you please try to add another shortcode there and see if it works?
    I recommend reaching out to their support team and see if they can help you with a code to make shortcodes work in those fields.

    All the best,
    Mihaela

Viewing 3 replies - 1 through 3 (of 3 total)

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