Homepress Elementor Theme Blog Posts Issue

  • jedllorente

    (@jedllorente)


    4 years, 3 months ago

    Hey everyone,

    So I need help with my client’s website, my client uses the Homepress Elementor theme, unfortunately the blog posts aren’t showing up properly whenever I try to upload the web files to my client’s server. Everything works fine on local, and I even tried to create a subdomain using my company’s domain, and it works fine with our server. It just doesn’t work whenever I try to upload it to our client’s server, and the “Edit with Elementor” tab doesn’t also show on the admin panel, I disabled my plugins and tried to enable all of them one by one, and found out that the Homepress Elementor plugin is causing this. But that shouldn’t be a problem since it works fine on our server and on local. Please help me with this.

    • This topic was modified 4 years, 3 months ago by jedllorente.
    • This topic was modified 4 years, 3 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
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  • Moderator t-p

    (@t-p)

    4 years, 3 months ago

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Commercial products are not supported in these forums.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 3 months ago

    Moved to Fixing WordPress, this is not an Developing with WordPress topic.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://support.stylemixthemes.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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