HI again,
Tried the following steps but the problem persists.
“Please open first section of the plugin named: “What will be backed up?”
Find subsection named: “Exclude by folder / file name (case-sensitive)”
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again”
Saddly did not work =/
New debug Code:
BMI-Ozp2YPAh-55331
Thanks in advance,
Axilleas
Plugin Support
MixHa
(@mixha)
Hello @etodame ,
It seem like you have very low execution limit threshold, which caused the process to stop while it was trying to check the free space.
In our plugin it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.
If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack free space.
Step list of the solution:
- Go to “Other options” section
- Disable space checking: https://prnt.sc/PAlbYsz3RszJ
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Change backup method: https://prnt.sc/1s1ofpa
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
- Run your process once again
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @etodame ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards
