Hostname Bug
-
Hi there-
I was experiencing an issue on a WordPress site I maintain with Postman SMTP where none of the changes I made in the plugin settings were being saved, instead reverting to their default value when the page reloads. I contacted my hosting provider (LCN.com) as I suspected the issue was caused by an issue with the connection to the database, however this was their response:
“
The Second Line team have investigated this issue for and advised below:The problem appears to be in the plugin’s AJAX. It seems to be stripping the hostname from the mail server then then trying to connect to that, so lcn.com port 25 instead of mail.lcn.com 25. The error logs are full of junk like this from it:
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [0] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [1] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [2] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [3] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [4] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: [5] => PostmanWizardSocket Object, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizardNov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: SMTP – co.uk:25, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: Gmail API, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: Mandrill API, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: SendGrid API, referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: , referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizard
Nov 24 18:20:26 10.1.4.34 logger: [Tue Nov 24 18:20:26 2015] [warn] [client 94.126.40.230] mod_fcgid: stderr: ERROR PostmanManageConfigurationAjaxHandler: , referer: http://www.coyltonparishchurch.co.uk/wp-admin/options-general.php?page=postman%2Fconfiguration_wizardIt looks as those the “SMTP” option doesn’t work as they seem to be expecting everyone to pick one of the others. You will need to raise this with the plugin developers.
“
Can you help?
Thanks.
The topic ‘Hostname Bug’ is closed to new replies.