Hotspot limit

  • Resolved elastoshei

    (@elastoshei)


    6 years, 5 months ago

    Hi,

    I’m creating a detailed city map with multitude of hotspots, but because I only need one such image (and can somehow live without “always visible” option), free version of the plugin was supposed to be enough.

    Now, after quite an enormous effort for inputing them, I found out there is a limit of 49/50 hotposts per image (this information is not available anywhere and would have disqualified this plugin for me at the beginning). Can something be done about this? Buying pro is not cost-effective for me just to get rid of this issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author NSquared

    (@croixhaug)

    6 years, 5 months ago

    Hi @elastoshei thanks for getting in touch. I’ve removed that restriction, just update to the latest version (v1.8.23) and you should be able to add more hotspots 🙂

    Thanks for using Draw Attention, your image looks great!

    Best,
    Nathan

    Thread Starter elastoshei

    (@elastoshei)

    6 years, 5 months ago

    Hi,

    Simply thanks a lot:) Honestly, I did not expect such a fast and positive reply.

    123

    (@abu43f)

    6 years, 2 months ago

    I have the same problem, I have a very detailed map with around 400+ of interactive dots to add, and I have reached up to 95 hotspots, and it wont let me do anymore, I have around 300+ to add and it been 2 days to add 95.

    I only need one picture to be interactive, so there will be no need for myself to go pro, as i don’t want Unlimited Interactive Images.

    Is it possible to sort this out thanks.

    • This reply was modified 6 years, 2 months ago by 123.
    Plugin Author TylerDigital

    (@tylerdigital)

    6 years, 2 months ago

    Hi there,

    Where is your website hosted? It looks like you have run into a server issue which is a limitation of your hosting company’s PHP configuration. This is a common problem for images with lots of areas. Basically, PHP has a setting for max_input_vars which is probably set to 1000 on your server. Basically this controls how much data your PHP configuration will read when a page is submitted. Anything beyond that is cut off. Unfortunately there is nothing in our code that can read this data, because it never reaches WordPress at all – it gets truncated before the page even starts to load.

    We are looking into a long term solution (ie. setting up pages for images with lots of highlightable areas), but for your immediate issue the quickest solution would be to contact your hosting company and ask:

    “Can you please increase the PHP max_input_vars to 5000 for my installation? I have an application that is failing because the limit is set too low (it looks like 1000 right now)”
    They should be able to accommodate this request. If you have access to php.ini or depending on your configuration you might be able to do the increase yourself. This is the documentation page for a different WordPress product affected by the same issue that has some good details and instructions:

    http://sevenspark.com/docs/ubermenu-menu-item-limit

    I hope this helps, unfortunately the script just requires more resources to run with that many shapes so there’s just a limit by the server it’s installed on right now.

Viewing 4 replies - 1 through 4 (of 4 total)

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