How Can I Remove Personal Billing Data When Requested | ww.wp.xz.cn

Resolved simonjonharding
(@simonjonharding)

2 weeks ago

This post follows on from the original post with WooCommerce forum:
https://ww.wp.xz.cn/support/topic/removing-personal-data-from-transaction-history/#post-18884215

Can you advise how personal billing details (name, address, email etc) can be removed from our site in accordance with privacy request from a user.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support shahzeen(woo-hc)
(@shahzeenfarooq)

1 week, 5 days ago

Hi there!

Thank you for bringing this to our attention, and I’m sorry for directing you here.

Issues related to billing details and data deletion are handled separately. Could you please create a support ticket here:
https://woocommerce.com/my-account/contact-support/

The team there will be able to guide you further.

Thank you for your cooperation and understanding.

Plugin Support Ejay F – a11n
(@ejayfernandes)

1 day, 16 hours ago

Hi again!

Looks like you were able to open a ticket directly with us and get some help, so I’ll go ahead and mark this thread as resolved!

Your feedback helps others. Please consider leaving a review if you found it helpful: https://ww.wp.xz.cn/support/plugin/woocommerce-payments/reviews/#new-post

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2 replies
3 participants
Last reply from: Ejay F – a11n
Last activity: 1 day, 16 hours ago
Status: resolved