• Resolved Fangelo360

    (@fangelo360)


    Hello,

    I tested your plugin with paypal and it works great, Paypal is automatically charging customers.

    But Stripe doesn’t work, I mean it makes the first payment but then there is no subscription.

    Stripe’s customer support told me I need to create products on Stripe and then link each customer to each product. Do I have to?

    In the metadata of the test payment I made I see

    payment_type – recurring

    But there isn’t any active subscription.

    Could you please advise me on how to fix this?

    Thank you and have a nice day!

Viewing 1 replies (of 1 total)
  • markhf

    (@markhf)

    Hi @fangelo360

    Please check with any of below stripe plugins. You don’t need to create products on Stripe and then link each customer to each product. Plugin will handle the recurring.

    XA Stripe
    WC Stripe

    If any issue with recurring payments please check the WooCommerce log section. If the issue still persist, please contact our support here.

Viewing 1 replies (of 1 total)

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