How do you scroll through a divi section popup?

  • Resolved llstudios

    (@llstudios)


    2 years, 11 months ago

    Hi,

    I have created a popup which is a section with a number of rows and modules, however the popup doesn’t fit on some devices and so the bottom part with the cta button is cut off and you cannot scroll. Is there a way to enable scrolling on a popup? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Rohit Bhardwaj

    (@mrrohitbhardwaj)

    2 years, 11 months ago

    Hi @llstudios,

    Thank you for reaching out to us. Sure, I will be happy to assist you.

    You can refer to our knowledge base article below and add the function DiviArea.Core.enableBodyScroll() via “Code Module” in your “Regular Section” of the popup. The below functions enable scrolling of the body again.
    See here: https://divimode.com/knowledge-base/js-divi-area-core-enable-body-scroll/

    You are also welcome to share your website URL, so I can better assist you in investigating and resolving your issue.

    I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

    Thread Starter llstudios

    (@llstudios)

    2 years, 11 months ago

    Hi Rohit, thank you for getting back to me. The mobile version scrolls without adding any code but the desktop doesn’t. Both the mobile and desktop are within the same row and section. I have added the above in a code module within the row but it still isn’t scrolling. Does the height and width that is set for the section impact the scroll?

    Is there a way I can share my link privately as the site is not currently live?

    Rohit Bhardwaj

    (@mrrohitbhardwaj)

    2 years, 11 months ago

    Hi @llstudios,

    I am sorry to hear that you are still experiencing the scrolling issue. Unfortunately, I am unable to help you completely since I cannot verify and confirm the issue on your website.

    I completely understand that you may not feel comfortable sharing your website here because it’s still private. No worries! You can fill out the form at https://divimode.com/get-support/, and we can continue the conversation there.

    I will be looking forward to your response. Thank you.

    Thread Starter llstudios

    (@llstudios)

    2 years, 11 months ago

    Hi Rohit,

    I am trying to send a form but it says I have to be active customer and I can’t see where I can register an account? Are you able to send me the link where I can register so I can open a private ticket. Thanks!

    Rohit Bhardwaj

    (@mrrohitbhardwaj)

    2 years, 11 months ago

    Hi @llstudios,

    Please don’t worry, you can select the “Other” option when submitting the form. And add your details in the “Message” section.
    See here: https://share.getcloudapp.com/Wnu6rENq

    I will be looking forward to your response. Thank you.

    Thread Starter llstudios

    (@llstudios)

    2 years, 11 months ago

    Thanks Rohit, I have sent off the form.

    Rohit Bhardwaj

    (@mrrohitbhardwaj)

    2 years, 11 months ago

    Hi @llstudios,

    Thank you for submitting the form. I appreciate it. We will continue our conversation through our support email. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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