• Resolved Jeffrey2915

    (@jeffrey2915)


    The redirection is working correctly, referring all traffic from old-domain.com to new-domain.com.

    The problem is that I can no longer access the WP Admin login or Dashboard, as any requests to “old-domain.com/wp-admin” immediately redirects me to “new-domain.com”.

    Nor can I access the WP Admin page via the hosting cPanel.

    Please advise.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author John Godley

    (@johnny5)

    What redirection is working correctly? If you have created a redirect that is stopping you accessing your site then you will need to disable that by following the instructions on the Redirection support site.

    Thread Starter Jeffrey2915

    (@jeffrey2915)

    I’m using the Redirection plugin to redirect virtually ALL traffic from the old site to a specific URL on another site, which is working.

    The problem is that any attempts to log into the WP Admin/Dashboard of the old site is instead redirected to the other site.

    In other words, the Redirection plugin is treating “old-domain.com/wp-admin” as any other URL request, and redirecting it.

    Is there a way for an admin to bypass the Redirection in order to access the WP Dashboard?

    Thanks!

    Plugin Author John Godley

    (@johnny5)

    How are you redirecting all traffic?

    You can disable things by following the instructions on the support site.

    Thread Starter Jeffrey2915

    (@jeffrey2915)

    Thanks, I appreciate the help!

    I can’t say for certain because I’m now locked out, but I must have created a redirect that redirects virtually all traffic from the site in question, unfortunately including “old-domain.com/wp-admin”

    Hence, I’m now locked out.

    Disabling the Redirection plugin via cPanel, etc., as outlined on your support site, is straightforward enough.

    Going forward, is this plugin capable of this: simply redirecting virtually all traffic from the site in question to another specified URL, yet still allow one to access WP Admin via “old-domain.com/wp-admin” ?

    Thanks!

    Plugin Author John Godley

    (@johnny5)

    I don’t think the support site mentions disabling via cPanel. Where did you read that? I am referring to https://redirection.me/support/disable-redirection/

    Have you looked at the relocate site option? https://redirection.me/support/site-options/

    Thread Starter Jeffrey2915

    (@jeffrey2915)

    “… you can disable Redirection by creating this empty file in your Redirection directory (wp-content/plugins/redirection): redirection-disable.txt”

    Typically, I would do the above using cPanel > File Manager, or FTP, correct? How else might one create a file in wp-content/plugins/redirection?

    Unfortunately, Relocate Site is not what I need here, as there are no individual corresponding URLs on the new site …

    Quite simply, I need to redirect ALL URLs of the old website in question, to one SINGLE URL on another domain.

    Examples:
    old-domain.com > new-domain.com/welcome
    old-domain.com/about > new-domain.com/welcome
    old-domain.com/contact > new-domain.com/welcome
    old-domain.com/products > new-domain.com/welcome

    Currently, the Redirection plugin is doing this admirably.

    BUT, not surprisingly, it is also redirecting “old-domain.com/wp-admin,” and I am thereby prevented from accessing the WP Dashboard of the old website in question.

    How to create an exception for this, to allow me Admin access?

    Thanks for the help!

    Plugin Author John Godley

    (@johnny5)

    You can create a ‘do nothing’ redirect for whatever URLs you want to exclude. The support site has details:

    https://redirection.me/support/redirect-actions/

    As long as this happens with a lower position it will ‘run’ first.

    Thread Starter Jeffrey2915

    (@jeffrey2915)

    Great, this appears to be exactly what I’m looking for.

    Thanks again for all the help!

Viewing 8 replies - 1 through 8 (of 8 total)

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