• Resolved decibel2015

    (@decibel2015)


    Recently I have received strange comments with gently and personalized text but closed with a link to sites of gambling on line or other inappropriate destinations.
    How to stop all comments with external links?
    Thank you for reply
    F.Z.

    • This topic was modified 1 day, 3 hours ago by decibel2015.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello F.Z.,

    We need to look at the requests from your site. Could you tell us the name of your site or its Service #?
    You can find the Service # here: your CleanTalk dashboard → the “Settings” button under your site name.

    We will wait for your reply.

    Thread Starter decibel2015

    (@decibel2015)

    Hallo Eugene,

    the Service # is 231754
    The site is: https://www.loriano-macchiavelli.it
    I’m waiting Your reply.

    • This reply was modified 1 day, 1 hour ago by decibel2015.
    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Thank you for your reply.

    Unfortunately, this issue cannot be resolved through the plugin settings. I have adjusted the filtering rules in our cloud for your site so that messages with links are filtered more strictly. However, this will affect not only comments but also other types of forms.

    If this does not meet your needs or if you have further questions on this matter, please contact us via our private Ticket System: https://cleantalk.org/my/support/open. WordPess.org Support Forum is for plugins only, not the service.

    Thread Starter decibel2015

    (@decibel2015)

    Hi Eugene,
    thanks for your reply. I only receive interactive comments or opinions from my readers via email. I never get links in legitimate communications. Only spammers create messages with these annoying links. I changed my WordPress settings to block comments containing the term ‘href’. I hope this, along with your stricter rules, will help me achieve my goal.
    Best regards

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    We’re always happy to help.

    If you have a moment, could you please leave us some feedback? We would be very grateful.
    https://ww.wp.xz.cn/support/plugin/cleantalk-spam-protect/reviews/

Viewing 5 replies - 1 through 5 (of 5 total)

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