How to correct this installation error

  • avb3

    (@avb3)


    3 years, 11 months ago

    This is the error message:

    The configured uploads directory “/storage/v1348/boycottcorus/public_html/wp-content/uploads/participants-database/” for Participants Database is not writable. This means that plugins file uploads will fail, check the Participants Database “File Upload Location” setting for the correct path.

    So when I go to my PHP database, there is no storage database. The same if I FTP into the site, nothing there with that path.

    Not sure what I should check.

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  • Plugin Author Roland Barker

    (@xnau)

    3 years, 11 months ago

    There are a couple of reasons why you’d see this. You need to use FTP to check on this, it is not related to the php database.

    First thing to do is to open the “wp-content/uploads/” directory in your FTP application. If you do see the “participants-database” directory make sure the permissions allow that directory to be written to by WordPress. If you’re not sure how to check that, you can ask your web host what the settings should be.

    The second possibility is if there is no “participants-database” directory in the uploads directory, you need to make it yourself. The plugin normally attempts to make the directory, but some systems don’t allow that. If you make the directory yourself, you must also make sure it is writable, the details of that will depend on your server configuration, ask your web hosting provider about that.

Viewing 1 replies (of 1 total)

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