How to delete the plugin

  • Resolved Grazia1969

    (@grazia1969)


    5 years ago

    I can’t eliminate the plugin, it has been deactivated but when I try to delete it its telling me that its not possible when the plugin is active on the main site.
    What should i do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years ago

    that sounds like you’re using it on a multi-site installation grazia1969, so if you want to remove you’ll have to ensure it’s inactive on all subsites (this is not Autoptimize but WordPress core actually).

    hope this helps,
    frank

    Thread Starter Grazia1969

    (@grazia1969)

    5 years ago

    Hi Frank, thanks for your prompt reply. There are subdomains connected to the main site (separate wordpress installed sites) but Autoptimize plugin it’s installed only on the main site.
    http://www.tuttogatto.it
    Alse the plugin is deactivated but I can still see that is working on the page – on the top bar with cache information

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years ago

    Might be a problem with object caching (memcache/ redis) maybe? If not I’m afraid I have no idea what is going on there grazia1969; deactivating and deleting a plugin is WordPress core functionality and the error you got is not coming from Autoptimize .. :-/

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years ago

    did you succeed in fixing this grazia1969 ?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years ago

    No feedback so I assume this got resolved? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 5 replies - 1 through 5 (of 5 total)

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