If there’s a way to export without code, please write back. But I did find a way to delete all the code in the Word file:
Use Find and Replace
click on Use Wildcards
In the Find field enter \[*\]
Replace field: leave blank
Replace all
@tlgath
Please ensure you are using the latest version(6.3.1) of the plugin and enabled ” Pre-process shortcodes before exporting document” option in the plugin setting page. Hopefully, it will resolve the issue. Otherwise, please share a sample Page code(HTML Code). We will investigate the issue and will update you accordingly.
Thank you for your reply. “Pre-process shortcodes before exporting document” was enabled, but it still exported the codes in the page (this only happens with pages, not posts). Here is a sample of the code from the page:
<p style=”text-align: center;”>A provocative conversation
between feminist funders, thinkers, and disruptors</p>
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1652375175734{background-color: #ce3183 !important;}” local_scroll_id=”section-provocations-intro” el_id=”section-provocations-intro”][vc_column][vc_empty_space height=”50px”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text css_animation=”none” responsive_text=”true” color=”#ffffff” css=”.vc_custom_1648723456989{padding-bottom: 40px !important;}” font_family=”Muro” font_size=”60″ el_class=”provocation-section-title” text_transform=”uppercase”]
<p style=”text-align: left;”>INTRO</p>
[/vc_column_text][vc_column_text color=”#ffffff”]At the 2021 EDGE Funders Alliance Annual Conference, JASS invited seven women of color, primarily Black women leaders within philanthropy, to join a candid conversation on what the political moment is asking of funders. Boldly, they posed some fundamental questions that went to the heart of the matter:[/vc_column_text][vc_empty_space height=”50px”][/vc_column_inner][vc_column_inner width=”1/2″][vcex_image image_id=”16021″][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_single_image image=”15356″][/vc_column_inner][vc_column_inner width=”1/2″][vc_empty_space height=”50px”][vc_column_text color=”#ffffff” css=”.vc_custom_1648746502864{margin-top: 20px !important;}”]
What’s holding us back from funding better, faster, and more impactfully to make a big difference?
I also get the following error messages every time, although I can click OK and Yes and get to the Word file:
“We’re sorry. We can’t open <filename> because we found a problem with its contents.” After clicking OK, the following error message pops up:
“We found unreadable content in <filename>. Do you want to recover the contents of this document? If you trust the source of this document, click Yes.”
@tlgath
“Pre-process shortcodes before exporting document” was enabled, but it still exported the codes in the page (this only happens with pages, not posts).
Thanks for sharing the sample code. I have noticed the issue and logged an internal ticket to resolve the issue. We will notify you as soon as it is resolved.
