How to redirection error

  • Resolved lingadmin

    (@lingadmin)


    5 years, 8 months ago

    Hi, I have installed the Ultimate FAQ plugin and created a few faqs. I am having the following 2 questions/problems with it:
    1. The shortcode [ultimate-faqs] is working but if I also want a search form bar above the faqs, then [ultimate-faq-search show_on_load=”Yes”] is not working. Can you please tell me the correct shortcode?
    2. Whenever I use my WordPress main search bar form to search something on my website, the faqs are displayed on the results page. But as soon as I click on one of them, it redirects me to an “OOOPS, SORRY! WE COULDN’T FIND IT! You have requested a page or file which doesn’t exist.” page instead of the FAQ page. How to fix this?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Support jaysupport

    (@jaysupport)

    5 years, 8 months ago

    Hi ling,

    1. The search feature is actually part of the premium version of the plugin. The ww.wp.xz.cn forums are meant for questions about the free version of this software. As such, please contact us directly by email or visit our website, and we’d be happy to assist you in using the premium version.

    2. For the 404/page not found error, it sounds like it might just be that you need to flush your permalinks, something that is often necessary when new custom post types are registered in WordPress or changes are made to custom post types. To do this:

    – In the main menu, go to “Settings > Permalinks”.
    – Scroll down, if needed, and click “Save Changes”. No need to actually make any changes.
    – Rewrite rules and permalinks have now been flushed.

Viewing 1 replies (of 1 total)

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