how to remove the plugin

  • Resolved Marco Mocca

    (@marcomocca)


    5 years, 3 months ago

    Hi,
    I’m trying to remove the plugin. I have disabled all settings, purge the cache, deactivated and deleted the plugin, removed the wp-content/uploads/siteground-optimizer-assets folder and set define( ‘WP_CACHE’, false );
    But nothing, it’s haunted: whenever I make a change on a page the user keep seeing the old version. The only way is to instal the plugin again and purge the cache.
    How should I safely remove the plugin and stopping this caching nightmare? ç___ç
    thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kramarz

    (@kramarz)

    5 years, 3 months ago

    The plugin does only part of the job, you have caching options under your SiteGroud account as well. Check there.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    5 years, 3 months ago

    Hey @kramarz

    Please provide your site URL and we will check the issue.

    Regards,
    Stanimir

    Thread Starter Marco Mocca

    (@marcomocca)

    5 years, 3 months ago

    @kramarz on mysitearea I can’t find a way to disable the cache, just to clean it, but I have to do everytime a post / page is updated

    @sstoqnov the site is https://scuolaholden.it/

    thank you both for your help

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    5 years, 3 months ago

    The SG Optimizer does not leave anything behind. That line disabling cache is probably from WP Rocket if you have ever tested it out. SG Optimizer only needs to be deactivated and deleted.

    SiteGround now has Dynamic caching ON by default. So I would remove and uninstall every other performance plugin and keep the SG Optimizer with the automatic cache purge enabed. In addition to that, check your .htaccess and wp-config.php files for leftovers from other plugins like browser caching lines, wp-cache declarations, etc.

Viewing 4 replies - 1 through 4 (of 4 total)

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