• Resolved Ben Sibley

    (@bensibley)


    Hi there,

    I just updated to 4.0, and I saw this note in the changelog about replacing media files in the WP media library, but I can’t seem to find this feature in my dashboard.

    Enabled rename and replace functionality for media files within both the WordPress media library and the Optimole Cloud Library.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hi @bensibley,

    Thank you for reaching out and using our plugin.

    Please check this guide to understand how you can rename and replace Media attachments.

    Hope it helps and let me know if you require any further assistance.

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @bensibley,

    Thank you for reaching out and using our plugin.

    Please check this guide to understand how you can rename and replace Media attachments.

    Hope it helps and let me know if you require any further assistance.

    Thread Starter Ben Sibley

    (@bensibley)

    Aha I looked everywhere except the “Edit more details” page. Thanks!

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @bensibley,

    ​I am glad to hear you got it working.

    Thread Starter Ben Sibley

    (@bensibley)

    The replace image feature worked well for my first image but not any images after that. It looks like the image is getting replaced, but a cached copy is still showing up. When I’m in the Media Library, the thumbnail shows the new version of the image, but if I click on the image, it loads the old version. The front-end also displays the old version. I tried clearing the cache but the older version keeps loading in both the front-end and back-end.

    Plugin Support Kush

    (@kushnamdev)

    @bensibley Please try a Hard reload of the media library and the new image should appear there without any issues. The issue only appears due to browser caching. If you clear your browser cache the issue will be solved.

    Thread Starter Ben Sibley

    (@bensibley)

    Okay thanks for letting me know! Looks like that worked 👍

    Plugin Support Kush

    (@kushnamdev)

    Glad to hear that!

Viewing 8 replies - 1 through 8 (of 8 total)

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