How to stop email notifications

  • Resolved scruffy1

    (@scruffy1)


    5 years, 8 months ago

    Hello,

    How can I stop the email notifications? I have tried in vain to stop them but they still arrive?

    Thanks Tracey

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Adnan

    (@hiddenpearls)

    5 years, 8 months ago

    It’s simple. You can Turn Off the email reports from the email tab in the Analytify Plugin Settings.

    hope this helps!

    Thread Starter scruffy1

    (@scruffy1)

    5 years, 8 months ago

    Hello,

    Unfortunately it doesn’t help.

    Turned off reports when we first installed plugin and received daily reports, then turned it on thinking it was maybe an issue with the on/off command, then started to receive weekly reports, turned it off and the reports continued.

    Other than delete the plugin there appears no way to stop the reports.

    Thanks

    Asad Shahbaz

    (@artisticasad)

    5 years, 8 months ago

    @scruffy1

    I need some additional information to debug this issue on your site. Can you please contact us from our support channel: https://analytify.io/support/

    Looking forward,

    Marie

    (@marie5865)

    5 years, 8 months ago

    Yes, I turned off the email notifications weeks ago and they still get sent. It isn’t working for me.

    neralex

    (@neralex)

    5 years, 7 months ago

    Same here, turned of and still recieve the email notifications each week.

    Plugin Author Adnan

    (@hiddenpearls)

    5 years, 7 months ago

    @all

    We got the bug and fixed it. Releasing the fixed version very soon.

Viewing 6 replies - 1 through 6 (of 6 total)

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