How to stop plugin from auto-completing orders?

  • Resolved djulfaian

    (@djulfaian)


    4 months, 3 weeks ago

    I am having an issue with my woocommerce store where each time an order is placed, it is automatically changed to “completed” rather than “processing” which i don’t need it to do because my shipping company completes them once tracking is received. Can someone walk me through how to change this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jignesh

    (@jigneshmpatel)

    4 months, 3 weeks ago

    Hello,

    Thank you for providing detailed information about the issue. I am currently investigating and attempting to reproduce the problem on my end. I will update you as soon as I have more insights or a solution.

    Thank you for your patience.

    Best regards

    Plugin Support Jignesh

    (@jigneshmpatel)

    4 months, 3 weeks ago

    Hello,

    We’ve double-checked this on our side and confirmed there is no issue with our plugin — it’s working as expected.

    To help us investigate further, please share:

    • Product page URL
    • WooCommerce System Status report

    How to get the system report:

    1. Go to WooCommerce → Status
    2. Click “Get system report”
    3. Click “Copy for support”

    Please submit the details using this form: https://forms.gle/ujw7CrV3eKWYjgPQ6

    Kind regards

    Plugin Support Jignesh

    (@jigneshmpatel)

    4 months, 3 weeks ago

    I’m closing this ticket now. If you have any further questions or run into any issues, feel free to open a new one — we’ll be happy to assist you.

Viewing 3 replies - 1 through 3 (of 3 total)

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