How to sync products

  • Resolved classiccars13

    (@classiccars13)


    11 months ago

    Hi I have downloaded your FREE plugin to sync products to woocommerce but for some reason I cannot get it to sync. (AMROD)I have added the plugin to my localhost for testing and followed your tutorial on how to do this but for some reason now for 2 days it still just stats busy syncing even though there is no producst showing up on producst list. I have tested the connection it connects but for some reason nothing is happening.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author mowpr

    (@mowpr)

    11 months ago

    Hello @classiccars13 ,

    Thanks for reaching out.

    As I can understand you are facing issues when trying to sync products from Amrod. It probably looks like the memory limit issue on your server. Amrod sends a huge data of products in single API call and may sometimes exhaust the memory limit of your local server. Can you try increasing the memory limit of your local server and then try again?

    Do let us know if you still face any issues, you can then reach out to our support at [email protected] to further help you via a screenshare session and get started with Amrod Sync.

    Thanks,
    Team miniOrange

    Thread Starter classiccars13

    (@classiccars13)

    10 months, 4 weeks ago

    Thank you for your reply, I have emailed the [email protected] but have not heard back from anyone yet

    • This reply was modified 10 months, 4 weeks ago by classiccars13.
    Plugin Author mowpr

    (@mowpr)

    10 months, 4 weeks ago

    Hello @classiccars13 ,

    It seems we did not receive your request on our email support. Can you please raise your request again? You can also try to raise your support ticket from this link.

    Thanks,
    Team miniOrange

    Thread Starter classiccars13

    (@classiccars13)

    10 months, 4 weeks ago

    @mowpr Thank you for your reply I submitted an ticket as per your request

    Plugin Author mowpr

    (@mowpr)

    10 months, 4 weeks ago

    Hello @classiccars13 ,

    Thank you for your response.

    We have now received your request on our email support and our team will get back you shortly.

    Plugin Author mowpr

    (@mowpr)

    10 months, 4 weeks ago

    Hi @classiccars13,

    It was nice talking to you over the online screenshare session and we are happy that your issue is resolved.

    For the other viewers of this ticket, we summarize it below –

    The issue was due to fact that Amrod sends lot of data in API and due to which if your server memory limit is very low, then it does not allows our plugin to sync the data. So, increasing the server memory limit resolved the issue.

    We are now marking this thread as resolved and please feel free to reply again if you need any help. We’d be happy to help you.

    Thanks,
    Team miniOrange

Viewing 6 replies - 1 through 6 (of 6 total)

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