HPOS Sync don’t work

  • Resolved Caoba

    (@caoba)


    2 years, 11 months ago

    Hi, I am trying to upgrade to HPOS, but when I activate it and start the synchronisation, the number of pending orders to synchronise does not go down, it always shows the same amount “139”.

    This means that it is not synchronising. What is the problem?

    https://imgur.com/w2RCRsB

    • This topic was modified 2 years, 11 months ago by Caoba.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Saif

    (@babylon1999)

    2 years, 11 months ago

    Hello @caoba,

    Sorry for the late reply!

    Hi, I am trying to upgrade to HPOS, but when I activate it and start the synchronisation, the number of pending orders to synchronise does not go down, it always shows the same amount “139”.

    Your database site, server performance, and other factors might cause the synchronization to take a bit longer to complete so this doesn’t necessarily mean there’s a problem.

    Furthermore, since many plugins still don’t support HPOS, please disable all plugins except WooCommerce before you make the transition.

    Let us know how it goes! :‎)



    mamekichi

    (@mamekichi)

    2 years, 7 months ago

    Hi, I’m also having the same problem.

    I investigated and found that wc_run_batch_process was failing with the following message:

    “get_class(): Argument #1 ($object) must be of type object, null given”

    What should I do to resolve it?

    The argument was

    0 => ‘Automattic\\WooCommerce\\Internal\\DataStores\\Orders\\DataSynchronizer’

    woocommerce 8.2.0
    WordPress6.3.2
    PHP8.2.3

    • This reply was modified 2 years, 7 months ago by mamekichi.
    mamekichi

    (@mamekichi)

    2 years, 7 months ago

    I think this is wrong place. So I will start new thread later.

    Thank you.

    brunohc

    (@brunohc)

    2 years, 4 months ago

    My sync never end (30 days and this 2 pending never sync)

    What can i do?

    All my plugins are compatible, as shown…

    • This reply was modified 2 years, 4 months ago by brunohc.
    Zee

    (@doublezed2)

    2 years, 3 months ago

    Hello brunohc

    Thank you for contacting WooCommerce support.

    I understand you are facing issue with HPOS sync.

    As per your Support Policy, I will suggest you create a New Topic so I can assist you in a better way.

    In the new topic, kindly include your site’s System Status Report.
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link there.

    Looking forward to your new topic. 🙂

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)

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