• Resolved leprebro

    (@leprebro)


    Hello! I have HTML 5 Video with autoplay and loop parameters on my index page, and when WP Mobile Menu enabled, video just stuck. Once i disable WP Mobile Menu plugin, video working without problem. Any advices how to fix it please? 🙂

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    That’s strange there isn’t any error in the javascript console.

    Can you deactivate the other plugins and stay only with WP Mobile Menu to see what happens?

    Thanks

    -Rui Guerreiro

    Thread Starter leprebro

    (@leprebro)

    Just tried to disable every plugin and stay only with WP Mobile Menu, and video still doesn’t work.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Need to ask a couple things in private.
    Can you send me an email to [support AT wpmobilemenu DOT com]

    Thanks
    -Rui

    Also having this problem, the video work on Firefox and IE but not on Chrome,
    I sent a message from the plugin contact

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    Just replied the email.
    If anyone else is facing this issue, follow the instructions below.

    1- Replace the current file mobmenu.js located at wp-content/plugins/mobile-menu/includes/js by this one in the dropbox link?
    mobmenu.js

    2- After that clear the browser cache and test again, let me know the result.

    -Rui Guerreiro

    Plugin Author Rui Guerreiro

    (@takanakui)

    Will close the topic for now.

    -Rui Guerreiro

Viewing 6 replies - 1 through 6 (of 6 total)

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