.html extension causing problems?

  • Resolved Rich Owings

    (@gpsmapper)


    9 years ago

    Hi,

    I’m trying to set up redirects to send /files/old-staff-member.html to /staff/ but it isn’t working. Any idea why? Is it because of the .html extension on the source?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Fakhri Alsadi

    (@fakhris)

    9 years ago

    Hello,
    for sure, No
    There is no issue with any extension,
    Could you please contact us via our support center here and we will check the issue with you

    http://www.clogica.com/contact-us

    Thanks

    Thread Starter Rich Owings

    (@gpsmapper)

    9 years ago

    Thanks! I just submitted a ticket.

    Thread Starter Rich Owings

    (@gpsmapper)

    9 years ago

    Thanks, guys. Great support!

    HMSRE

    (@hmsre)

    9 years ago

    What was the issue? Seem to be having same issue on our side too – same exact use case. Thx.

    Dave

    btw – we have pro version.

    Thread Starter Rich Owings

    (@gpsmapper)

    9 years ago

    The reason it didn’t work for me was that the .html files were outside of the WordPress installation.

    HMSRE

    (@hmsre)

    9 years ago

    Thanks Rich. Ours our old links from our previous site that had those URLs and when you setup the redirect, it fails. Will have to open a ticket. I appreciate the follow up!

    Dave

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘.html extension causing problems?’ is closed to new replies.

  • 6 replies
  • 3 participants
  • Last reply from: HMSRE
  • Last activity: 9 years ago
  • Status: resolved