HTML Formatting not working

  • Anonymous User 14250358

    (@anonymized-14250358)


    8 years, 9 months ago

    Hi,

    I have tested the plugin adding it to an existing (working) instance of wordpress with woocommerce. So far, all emails being sent are being coming in plain text. All woocommerce emails are removing logos etc. All contact form 7 emails also having the same issue. I also use a mail formatting plugin for other generic type emails called Email Templates (https://ww.wp.xz.cn/plugins/email-templates/) with the same result. All plugins etc. are setup to send email as HTML. Do you have any workaround for this issue?

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Noor Alam

    (@naa986)

    8 years, 9 months ago

    Hi, Gmail SMTP doesn’t really have any restrictions in terms of formatting. If the content type is set as “text/html” when the wp_mail function is called, it will allow using HTML in the outgoing email (The default is “text/plain” which does not allow using HTML). So I believe it’s conflicting with some other plugin.

    You can deactivate one plugin at a time to see which one is causing this issue.

    Thread Starter Anonymous User 14250358

    (@anonymized-14250358)

    8 years, 9 months ago

    Thanks, Ill take a look and try disabling other plugins to see if I can find the cause. Its a shame if its conflicting, as everything else plays nicely together.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘HTML Formatting not working’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: Anonymous User 14250358
  • Last activity: 8 years, 9 months ago
  • Status: not resolved