html in short description

  • Resolved Vince

    (@vncdpllr)


    7 months, 3 weeks ago

    Hi !

    I’ve got a problem on short description display on hover image. When i edit this text, i can’t put <br> to make line break.

    In this page : https://globalp.fr/notre-equipe/

    All profiles have good display of informations, but on the third (Guillaume HEE) and on the last one (Dorian PERAY), impossible to put <br> in the short description, when i save it it disapears and everything stay on one line…

    Do you know what happens ?

    Thank you in advance,
    Vincent

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Richard

    (@richardmallick)

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting us. I hope you’re doing well.

    We’ve fixed the issue and released version 9.10.4 of the plugin. Could you please update and check if everything is working correctly?

    If you need any further assistance, please don’t hesitate to let us know.

    Best regards,
    Richard

    Thread Starter Vince

    (@vncdpllr)

    7 months, 3 weeks ago

    Hi Richard,

    Thank you for this update, but the problem still here.

    Tell me if you need an access to the admin of the website.

    Best regards,
    Vincent

    Plugin Author Richard

    (@richardmallick)

    7 months, 3 weeks ago

    Hi Vincent,

    Thank you for your reply.

    Could you please let me know which effect are you using? It will help us to investigate the issue.

    Regards,
    Richard.

    Thread Starter Vince

    (@vncdpllr)

    7 months, 3 weeks ago

    The template is General effect : General 1

    Plugin Author Richard

    (@richardmallick)

    7 months, 1 week ago

    Hi,

    We’ve fixed the issue and released the latest version of the plugin (v9.10.5). Please update the plugin to the new version. If you still experience any issues, please let us know.

    Note:
    If you need to use inline styles, please use single quotes (‘ ‘) instead of double quotes (” “).
    Example:

    <span style='color:red'>Hello</span>

    Best regards,
    Richard

    Thread Starter Vince

    (@vncdpllr)

    7 months, 1 week ago

    Hi Richard,

    Everything works perfectly !

    Thank you very much for your help !

Viewing 6 replies - 1 through 6 (of 6 total)

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