Hi @peterbisset ,
you use the shortcode or Gutenberg?
If Shortcode, do you use the MultipleFAQ? Send me a DM via twitter.com/wpsc_plugin
Greetings!
Gordon
Sorry, I don’t use Twitter.
It’s with shortcode in classic editor and MultipleFAQ.
Hi, is there any update on this?
Hi,
to your first point: please check the FAQ-section on our website: https://wpsc-plugin.com/how-to/faq-page/
–Background–
If you’re using Gutenberg you can format the answer as you want.
If you’re using Single FAQ in the TinyMCE to conquer the AnswerBox in the SERPs you can also format the answer between the opening and closing shortcode.
If your’re using Multi FAQ in the TinyMCE then you reach the limits of the TinyMCE. Because the answers need to be in one shortcode you can’t make use of HTML – the TinyMCE will delete the special characters < ” > within the answer area of the shortcode.
We’re sorry but this a limitation of the TinyMCE/Shortcode itself not the plugin. Switch to Gutenberg 😉
To you’re second point: we strictly follow the guidelines provided by google. Check https://developers.google.com/search/docs/data-types/faqpage for the JSON-LD example. This is the JSON-LD structure also our plugin provides.
If you do not use HTML or quotation marks in the answer of MultipleFAQ you will have no problems.
Again: sorry about that, but that are the limitations of an shortcode. Please switch to Gutenberg.
Greetings
Hi,
I think the problem has been solved.
If there’s anything else, just write again.
Best wishes,
Gordon