HTML when creating a new topic

  • Resolved nelsonwp

    (@nelsonwp)


    6 years, 9 months ago

    We have noticed that at times, when one creates a new topic in a forum, the text editor is in HTML, not Visual. If we clear our cache, it is in Visual. I’ve checked our settings, and they seem to be set to Visual. Has anyone else experienced this? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    6 years, 9 months ago

    Hi @nelsonwp,

    Is there any cache plugin installed on your website? If you use other cache plugins you should exclude wpForo page, e.g.: /community/* from your cache plugin. All cache plugins have options to exclude certain page. wpForo has builtin cache system, it doesn’t need other plugin caching.

    Thread Starter nelsonwp

    (@nelsonwp)

    6 years, 9 months ago

    Thanks very much. We do use a cache plugin (SG Optimizer). I went into its settings and excluded our discussion board from its cache system. However, any new topics continue to come up in HTML mode, not visual. If I manually clear my browser’s cache, then the first time I create a new topic, it’s in visual, but any time after that it’s HTML. So it does seem to be a cache issue, but I can’t figure out just what. Any idea? chrs

    Plugin Support gVectors Support

    (@gvectorssupport)

    6 years, 9 months ago

    @nelsonwp,

    Sorry for the late response.

    Please register and open a new support topic in wpForo.com community. Don’t forget to leave your forum URL to allow us to check it.

Viewing 3 replies - 1 through 3 (of 3 total)

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