HTTP 500 error

  • Resolved leslieannetd

    (@leslieannetd)


    5 years, 3 months ago

    Hi, we just wanted to know if the site is compatible with WordPress 5.6?
    Because every time we tried to do some changes on the Settings or leave the site open on Live chat dashboard, the site suddenly loads HTTP 500 error.

    Then, we re install the WordPress again and it loads fine. We’ve tried to change the settings so many times but the site keeps on showing http 500 error.

    Also, how can we show the chat widget on custom post page for example, Portal hub page of WP-client plugin?

    Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Support wpdev3cx

    (@wpdev3cx)

    5 years, 3 months ago

    Hi @leslieannetd ,
    3CX Live Chat plugin is compatible with WordPress 5.6. May you check your php logs and provide us the error log in order to we are able to proceed with further investigations?

    From settings you are able to configure in which pages will be the chat available or the opposite one, on which pages it will not be available on the.
    Use the following settings:
    Live Chat > Settings > General settings > Include chat window on the following pages
    Live Chat > Settings > General settings > Exclude chat window on the following pages

Viewing 1 replies (of 1 total)

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