Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @fatz54321 !

    I’m sorry to hear that you’ve experienced this issue!

    A 500 error is a generic one, meaning something happened in the PHP code or server’s configuration but the exact details need to be checked through logs to find out what exactly was the cause.

    If that’s okay, please enable debugging by adding the following lines to the site’s wp-config.php:

    // those should go above the line that says "stop editing"
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Then please trigger the issue once again and check in wp-content/debug.log for any relevant entries/logs. Please share those here so we can review them and suggest a fix.

    Kind regards,
    Pawel

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @fatz54321,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

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