HTTP 500 error after split

  • Resolved fredericpm

    (@fredericpm)


    5 years, 11 months ago

    I wanted to try the plugin. I installed it and split my latest order. This seemed to work but when I selected to see all the orders again, I get an HTTP 500 error. Every other page works and I can make orders through the web store.

    If I disable the plugin the error everything is fine again. If I reenable the plugin, I get the error 500 again when I go the the orders page.

    Any idea what is going on?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter fredericpm

    (@fredericpm)

    5 years, 11 months ago

    After more testing, I noticed my admin site is very slow with the plugin turned on. I suspect I get the error 500 either because the queries time out or run out of memory.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    5 years, 11 months ago

    You might be having a large number of products, categories, users and products attributes. Although there is a limit of 5 records each type of records but still maybe your mysql isn’t responding as expected. Please confirm your hosting server specifications so I can suggest something. And which version are you using?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    5 years, 11 months ago

    You can increase memory limit from wp-config.php, try that.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    5 years, 11 months ago

    Try these if not already defined in wp-config.php:

    define( 'WP_MEMORY_LIMIT' , '256M' );

    or

    define( 'WP_MEMORY_LIMIT' , '512M' );

    Thread Starter fredericpm

    (@fredericpm)

    5 years, 11 months ago

    Thanks for getting back to me. I’m running ubuntu16.04.1. Currently I have set the memory limit to 256MB and maximum script execution time is 120s. I dont have many product attributes and about 500 orders and 200 users. I’m testing the free version of your plugin.

    The woocommerce admin is now running slow even with the plugin removed. I suspect my data is corrupted.

    Since it’s a copy of a production install, I’ll rebuild it from a backup and try again. It will take me some time to do this.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘HTTP 500 error after split’ is closed to new replies.