Do you have FTP access to your host? You’ll need to modify the functions.php file directly to remove the code for the widget, which I assume is causing the problem.
You will not be able to gain access in any other way that I can think of.
Thanks for your quick answer! I gain the access to the FTP, but still have some problems.
When I get into the file functions.php the content has nothing to do with the one I made the back up. Moreover, the widget is not there…
Is it possible that there are there several files called the same way?
In any case, when I insert the full content of the back up copy in the php file, I don’t find the way to save it. I do it, Save, close the file, but when I open again it stays the old content.
Sorry, this is everything new for me! Do you know what I can do?
thanks!
Infochina
You may like to look at:
Parse error: syntax error, unexpected '<' in /hosting/www/infochina.pro/public/opcional/wp-content/themes/zenon-lite/functions.php on line 263
I’ve never run into the problem of not having my changes saved when working via FTP. I’m not sure about why this would be the case, but you could simply try uploading a new functions.php file from you computer (the backup copy you made before trying to add the widget) which should overwrite the one that is on the host and causing your difficulties.
@jerrysarcastic,
The only thing that you can see in his site while using some standard testing tools are like what I quoted above. It seems there are some sever problems as the title of the post itself suggests. That may be the reason why the OP could not do anything as you suggested, which should solve the issue in such cases. So, I think Infochina has to contact the host for further support.
I finally solved the problem! I can access again to my webpage! And I also learnt something in the way.
This is my first webpage and any simple step is new for me. So, the solution Krishna is giving me is totally right and is the one I used to solve the problem.
Before my problem was that I access to the fttp through the webpage, so no changes (I guess) can be applied, after a while I realized trying it with a fttp software, then everything was super easy. Very obvious right? and it even sounds silly for me now, but as I said I didn’t know at that moment.
So I would like to thank you all, it saved me a lot of time avoiding to redo the webpage I have so far.
Glad to note that you could solve the problem!
