Same problem here, switching back to 12.2.x solved the problem
Same problem. I returns OK if I disabled the plugin
Hello,
I had latency issues this update fixed the problem but now I am also with a 500 error.
Plugin disabled for the moment
( Sry french use translate Google :p )
Only deactivating the plugin helps – so what is the plugin good for ?!?
Error-log on php7.0
wp-statistics/includes/vendor/garetjax/phpbrowscap/src/phpbrowscap/Browscap.php on line 909
Hi,
We need to help you to fix this problem
Can you enable WP_DEBUG in your WordPress and try to enable the plugin?
Then send the current error of the plugin to my email.
[email protected]
Hi,
Please create a support request for each error,
-And please let us know about your PHP version and error_log errors
-Describe the problem exactly, Do you see a blank screen or you see nothing in stats?
-Do you use a cache plugin ? in this case, wp-statistics can not collect statistics
I am waiting for your replies to fix any issue
@theturtle
@marv1081
@gaberone
@kipof
@azorvida
Friends,
Please let us know about your error_log messages completely,
Without that we cannot trace the problems
I am waiting for logs !!!!!
Hi,
In logs I just have images loading problems : if that can help, but I still have jqvmap not laoding on dashboard and now Top visitors also.
2017-12-03 13:32:16
Error 404 GET /wp-content/plugins/wp-statistics/assets/images/ask.png HTTP/1.1
Wordpress admin is ok
17-12-03 13:32:16
Access 200 POST /wp-admin/admin-ajax.php HTTP/1.1
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0 577 Accès SSL/TLS Nginx
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This reply was modified 8 years, 5 months ago by
casl.
I sent an email to Mostafa Sufi with this:
PHP Version: 7.0.17
MySQL Version: 5.5.55-0+deb7u1-log
Web Server Info: Apache
ACTIVE PLUGINS:
Akismet Anti-Spam: 4.0.1
Contact Form 7: 4.9.1
Cookie Notice: 1.2.40
Image Rotator Widget: 1.2.1
Responsive Lightbox: 1.7.2
UpdraftPlus – Backup/Restore: 1.13.15
Wordfence Security: 6.3.22
WP Customer Reviews: 3.1.5
WP Fastest Cache: 0.8.7.4
WP Fastest Cache Premium: 1.4.2
WPFront Scroll Top: 1.6
WP Smush: 2.7.6
Yoast SEO: 5.8
Error in debug activate :
Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 6581760 bytes) in /home/kipof/www/mgc91/wp-content/plugins/wp-statistics/includes/vendor/garetjax/phpbrowscap/src/phpbrowscap/Browscap.php on line 909
@casl
2017-12-03 13:32:16
Error 404 GET /wp-content/plugins/wp-statistics/assets/images/ask.png HTTP/1.1
This file in in plugin, So may be the update didn’t complete, Please download and overwrite all plugin files and test again,
There should be a file in /wp-content/plugins/wp-statistics/assets/images/ask.png
In logs I just have images loading problems : if that can help, but I still have jqvmap not laoding on dashboard and now Top visitors also.
Could you please disable all other plugins temporary and check it again after overwriting all plugin files?
Also may be changing theme temporary (to one of default WordPress themes)
make sure you press CTRL + F5 when you want to check visibility problems
Waiting for your reply
@kipof
Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 6581760 bytes) in /home/kipof/www/mgc91/wp-content/plugins/wp-statistics/includes/vendor/garetjax/phpbrowscap/src/phpbrowscap/Browscap.php on line 909
We are working on this,
But could you please disable all other plugins temporary and recheck it ?
Waiting for your reply
Thank you
-
This reply was modified 8 years, 5 months ago by
DediData.
To DediData, I’ve sent my error log to Mostafa, the problem is solved by a new fix, thanks.
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This reply was modified 8 years, 5 months ago by
theturtle.
Uninstalling and reinstalling of the plugin has solved my problem.
