HTTP ERROR 500 | ww.wp.xz.cn

Resolved KukaNight01
(@kukanight01)

2 years, 6 months ago

After a theme atualization, I get that error when a I enter in the Customize menu. Can you help me please?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Mohsin Ghouri
(@mohsinbsf)

2 years, 6 months ago

Hi @kukanight01,

Please let me know are you facing issue due to the Spectra plugin. You can confirm this by turning off the Spectra plugin temporarily.

Looking forward to hearing from you.

Have a nice day!

Thread Starter KukaNight01
(@kukanight01)

2 years, 6 months ago

Ty for your help,
I turned off the plugin and Customize work normally like the print I attached.

I already installed wordpress again and just install that theme and the error already appear.

Thread Starter KukaNight01
(@kukanight01)

2 years, 6 months ago

https://ibb.co/0cRRz11

Mohsin Ghouri
(@mohsinbsf)

2 years, 6 months ago

Hi @kukanight01,

Sorry for the inconvenience caused to you.

I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

Have a nice day!

Mohsin Ghouri
(@mohsinbsf)

2 years, 6 months ago

Hi @kukanight01,

It’s been long since we heard from you. I am going ahead to mark this as resolved.

Please feel free to open a new thread in case of any other queries.

Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘HTTP ERROR 500’ is closed to new replies.

5 replies
2 participants
Last reply from: Mohsin Ghouri
Last activity: 2 years, 6 months ago
Status: resolved