Hi,
If you’re unable to access your dashboard, please check your email for a recovery email sent by WordPress. In case there isn’t one, contact your hosting provider to disable all plugins in order for you to obtain access to your dashboard once more.
As soon as you have access to your dashboard again, and all your plugins are disabled, switch your theme to a default theme such as Hello Theme, and try to enable Elementor again. Check if it works with just the Elementor plugin enabled. If it goes through, proceed to re-enable the rest of the plugins one by one.
Alex
Thanks for your replay @alekspr
I contacted my hosting and they said they took care of the issue. They didn’t say specifically what was going on, but within the next 24 hs.I should be able to log in to my dashboard. I’ll let you know what happens. This isn’t solved yet.
After contacting my hosting, I go to log in to WP but now I get this page with plain text:
Fatal error: Cannot redeclare _resolve_home_block_template() (previously declared in /home/brianwesley1968/public_html/wp-includes/block-template.php:349) in /home/brianwesley1968/public_html/wp-includes/deprecated.php on line 4605
Fatal error: Uncaught Error: Call to a member function set() on null in /home/brianwesley1968/public_html/wp-includes/l10n.php:786 Stack trace: #0 /home/brianwesley1968/public_html/wp-includes/l10n.php(874): load_textdomain(‘default’, ‘/home/brianwesl…’, ‘es_ES’) #1 /home/brianwesley1968/public_html/wp-includes/class-wp-fatal-error-handler.php(47): load_default_textdomain() #2 [internal function]: WP_Fatal_Error_Handler->handle() #3 {main} thrown in /home/brianwesley1968/public_html/wp-includes/l10n.php on line 786
so I’m still unable to log in. I don’t know if they are still working on it or I have to wait, but it’s been like this for several hours. They said I need to wait 24 hs. max, so I’ll wait.
So from my hosting they can’t help me. The error I quoted previously keeps showing in my website (including WP log in page) Is this a WP problem or Elementor’s?
Hi @maxinoriega
Apologies for not getting back to you sooner. Are you still facing the same issue? Usually fatal errors occur when the Elementor version is outdated or due to plugin incompatibilities with other ones you might have installed at the same time. Do the messages still persist even after disabling all plugins except Elementor and switching to another theme?