HTTP ERROR 500 When Importing FAQs

  • Resolved samharper

    (@samharper)


    7 years, 5 months ago

    Trying to import an excel CSV file to Ultimate FAQs but i get a HTTP ERROR 500 when i press the import button. Does anyone know the solution? Using the 7 day free trial version currently.

    Thanks,

    Sam

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  • etoilewebdesign

    (@etoilewebdesign)

    7 years, 5 months ago

    Hi Sam,

    Thanks for contacting us.

    We’ve seen that a few times before and it’s normally caused by a conflict with another plugin or something at the hosting level (permissions, etc.).

    Could you try deactivating all other plugins to see if that makes a difference and, if it does, re-activate them one by one and let us know which one is causing the conflict?

Viewing 1 replies (of 1 total)

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